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Pre-Sales Lead


Overview

Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. Our vision is to make prevention the new norm of care for all.

Our Mission

Help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.

How we work: Our Leadership Principles

  • Mission is the Boss — We think long‑term and are methodical optimists who take risks, seeking our mission's success above all else.
  • Distributed Ownership — Accountable enlightened despots: everyone owns their decisions and results.
  • Radical Transparency — All information is accessible and written‑first, so everyone can make the best decisions asynchronously.
  • Always Growing — Direct, positive, and caring feedback, combined with self‑growth ownership.

About the Role

Our Pre‑Sales team strengthens Alan’s Enterprise and Public sector Sales to better handle the specificities of our largest customers. We are looking for a Sales Engineer to join the team.

Responsibilities

  • Master our platform and support the Sales team by enabling them with insights, expertise and the relevant tools;
  • Listen and understand prospects’ needs and work internally on how Alan can address them best;
  • Build a thorough understanding of the prospect and assess the level of functional alignment with our offering and capabilities; participate in RFP submissions and build Alan’s response in collaboration with Sales, Insurance and Product experts;
  • Join the customer acquisition journey to evangelize our services and products;
  • Act as the voice of the customer feeding Alan’s platform roadmap;
  • Prepare handover for delightful customers’ onboardings;
  • Participate in and eventually coordinate the most complex customer onboardings;
  • Work in close collaboration with your peers in France to insure good practice sharing and build a global playbook.

Qualifications

  • 4+ years of experience working in a SaaS environment;
  • Fluent written and verbal communication skills in English;
  • Fluent written and verbal communication skills in Dutch or French;
  • Experience in end‑to‑end procurement projects (buyer or supplier side) with involvement in RFIs, RFQs and RFPs;
  • Master the art of pitching a product with transparency and without overselling its capabilities;
  • Quickly get to the root cause of customers’ concerns through active listening and requirements elicitation;
  • Assertive and able to handle objections in a complex environment;
  • Ability to break down complex issues and identify product gaps to define the best product solutions;
  • Great at sharing the right insights and context to influence the product we build;
  • Thrives at high‑level stakeholder management;
  • Excels at prioritizing tasks while living up to commitments;
  • Loves teamwork and is always eager to learn and grow.

Nice to Have

  • Fluency in both Dutch and French;
  • Experience in Insurance or Health platforms;
  • Experience in HRIS / Payroll solutions.

Perks & Benefits

  • Fair rewards. Generous equity packages complement your base salary.
  • Flexible office. Amazing office space at our HQ in Brussels, sponsored co‑working hubs in Ghent or Antwerp or a full‑remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
  • All the tools you need. Top‑of‑the‑range equipment: MacBook Pro, keyboard, laptop stand, monitor, and Bose noise‑canceling headphones.
  • Flexible vacation policy and flexible working hours. Organize your time as you wish.
  • Delightful healthcare insurance: Extremely comprehensive health insurance – 100% for you and your children, 90‑100% for partners depending on your country (permanent contracts only).
  • Transport. You can use your own inspiration based on the Green mobility budget (for Senior level Alaners).
  • Learning & training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
  • Personal growth through coaching. Every Alaner is paired with a dedicated coach from day one.
  • Parental leave. Extended parental leave for all new parents.

Additional Information

We hire people, not roles. If you are excited about this opportunity but don't check every box, we’d love to hear from you. Everyone, no matter how underrepresented, should feel free to apply.

We welcome applicants of all genders. We recognize barriers to women when they apply only when they meet 100% of requirements.

We look forward to your application.

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